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| Please note that customer inquiries or claims should be addressed by the responsible postal operator. |
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| Correspondence and questions about the EMS Operational Guide or the EMS Cooperative should be sent to the following address: |
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International Bureau of the UPU
EMS Unit
Case postale
3000 BERNE 15
SWITZERLAND |
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| Tel.: |
+41 31 350 31 11 |
| Fax: |
+41 31 351 52 00 |
| E-mail: |
emsunit@upu.int |
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