2014 UPU E-Commerce Forum

Fulfilling the global e-commerce promise

UPU Headquarters in Bern, Switzerland, 26 and 27 March 2014

What is the growth potential of e-commerce and what is its impact on the postal industry?

What do customers expect from e-retailers, delivery and payment services? And what do merchants want from Posts?

What are the requirements for smooth supply chain processes and online payments?

These and other questions were debated during a special forum organized within the framework of the UPU Postal Operations Council.

This international event gathered Posts and their partners in the e-commerce industry to highlight the opportunities offered by this fast growing business segment and address the challenges involved in meeting development and market expectations.

Expert panellists from international organizations, Posts and the broader e-commerce industry debated current and future trends, gave advice on do’s and don’ts, while participants had the opportunity to interact with panellists from the floor.

To view the Forum's presentations