e-commerce publications

Measuring postal e-services development - A global perspective

The present report is recommended to policymakers, leading directors of postal operators and analysts considering the impact that postal e-services can make in the post-2015 era. It is the outcome of a collective effort to shed light on the digital transformation of postal operators worldwide – an effort that goes far beyond the authors' own contributions.

Boosting e-commerce: a how-to guide for postal operators

The UPU E-Commerce Guide is a set of practical recommendations for UPU members to consider in the development of their own e-commerce capabilities and services for domestic, regional and cross-border markets.