About EMS

EMS – the Express Mail Service – is a global brand designating the postal product with the fastest delivery. Posts in around 200 countries and territories worldwide offer this premium end-to-end service for documents and merchandise.

EMS – a truly global service

EMS is a global service with many practical features. EMS items can be sent from a post office counter or collected from a customer's premises, among a variety of other convenient options.

Because of the postal network's vast reach in terms of the sheer number of post offices, the EMS network has the most customer access points in the world. It also provides the greatest last mile coverage worldwide, supported by a premium postal delivery network.

Main EMS features*

  • Acceptance at any post office or pick up from a customer's premises
  • Priority handling from acceptance to final delivery
  • End-to-end tracking
  • Signature at delivery
  • Delivery to addressee's premises

*Depending on the features of the service offered by the postal operator.

Visit the EMS Cooperative website for details of its activities.

The EMS Cooperative

The EMS Cooperative works to support its over 175 members so that they can provide customers with a high quality, competitive EMS service worldwide that is constantly evolving to meet the changing needs in the marketplace.

Force Majeure

When a designated operator experiences an event or occurrence that is considered to be Force majeure, it must inform the International Bureau by following the specific procedure whose details are provided in the heading "Force Majeure" opposite.