Financial inclusion case studies

In partnership with its member countries, the UPU has prepared various case studies which present best practices, show the pitfalls to avoid, and identify the key success factors to foster financial inclusion through postal networks. These case studies are available below:

Bangladesh

An unexpected source of branchless banking innovation.

Italy

Key success factors for the modernization of postal financial services (mobile banking).

Kenya

The Post and the cash merchant model in an advanced mobile money environment.

Morocco

Key success factors for the creation of a postal bank.

Namibia

A Post Office Leading the Way for Financial Inclusion in Africa.

Papua New Guinea

The limits of the mobile payments model.

Togo

Postal financial inclusion through mobile agencies.

Tunisia

The Post and financial inclusion through mobile telephony.