Research on postal financial inclusion

Studies

Advancing financial inclusion through access to insurance: the role of postal networks

In collaboration with the International Labour Organization, the UPU published in 2016 this study which analyses the potential of postal networks to become well-suited providers of insurance. The report presents three types of business models in which postal insurance can help advancing financial inclusion through insurance access.

Financial inclusion and the role of the post office

This study led with the World Bank shows that unbanked people including the poor, less educated and unemployed are more likely to get their financial services from a post office than a bank.

Gender and financial inclusion through the Post

Published in 2015 in partnership with UN Women, this study shows that in developing countries, Posts that offer account-based services have twice as many female clients as banks. This demonstrates the Posts' capacity to become public policy tools in favor of the financial inclusion of women.

Global Panorama on Postal Financial Inclusion 2016

This study, released at the occasion of the Istanbul Congress, presents the current status of postal financial inclusion at the global level. It shows the key role postal networks can play to advance financial inclusion and highlights the importance for postal stakeholders to commit to the digitization of their financial services.

2012 Global Panorama on Postal Financial Inclusion

This report establishes a panorama of postal financial inclusion and presents, for the very first time, the current status of this dimension in financial inclusion.

Based on a questionnaire answered by 123 UPU member countries and the concrete lessons drawn from field missions, the report aims to bridge both the information and awareness gaps on the role of Posts in financial inclusion by providing statistical information on postal operators. It is intended for governments, postal operators and development partners alike, and is an important tool in the fight against financial exclusion.

LanguageExecutive summaryFull version
ArabicDownloadComing soon
EnglishDownloadDownload
FrenchDownloadDownload
PortugueseDownloadDownload
RussianDownloadDownload
SpanishDownloadDownload