Postal financial services key documents
Quality of Service Standards
The Postal Operations Council, the International Bureau of the Universal Postal Union and the PosTransfer Group have developed the quality of service standards for electronic postal payment orders, which are applicable to the entire worldwide electronic postal payment network (WEPPN). It includes the minimum requirements and measurements.
Postal Payment Services Regulations
- English [1MB]
Postal Payment Services Agreement
Decisions of the 2016 - Istanbul Congress.
- English [704kB]
The Multilateral Agreement for Electronic Postal Payment Services governs the exchange of electronic postal payment services between its signatory parties (no need to negotiate bilateral agreements) and enables the execution of electronic postal payment orders in accordance with the Postal Payment Services Agreement and its Regulations. The document also provides guidelines for other bilateral agreements.