UPU commentaries on social and financial services from a postal perspective
Keeping Portugal connected
As Portugal emerges from the first wave of the COVID-19 pandemic, the country has earned international respect for the way in which it has managed the emergency. The Portuguese Post (CTT) has played an important role in the national response throughout the crisis, and has been central in keeping citizens and businesses connected.
As soon as the crisis struck, CTT set about implementing a series of initiatives essential to the sustainability of the economy and everyday life. The safety of customers and staff was a priority at all times.
These crisis-adapted solutions were based either on existing services, which were adjusted to the emerging needs by CTT and its public and private sector partners, or on new services.