Direct Marketing Advisory Board survey on products and services

A straightforward questionnaire has been prepared and all questions can be answered with a simple "yes" or "no". Respondents also have the option to include more detailed information on their products and services, such as:

  • whether products or services are provided "in house" or in partnership with an external supplier;
  • the conditions under which a product or service is provided;
  • whether the DO plans to introduce a product or service in the near future.

As some of the concepts involve specialized direct marketing jargon, we urge you to read the glossary before turning to the questions.

1. Glossary - Survey of designated operators

Description of the entries in the survey.

2. Questionnaire - 2014 Survey

Please read the glossary before turning to the questions. All questions can be answered with "yes" or "no". Respondents also have the option to include more detailed information on their products and services.
Please return the survey by e-mail by 30 September 2014 to abby.bossart@upu.int.

3. Presentation - Direct Mail Products and Services 2007-2014

Updated in September 2015.

4. Country reports – Direct Mail Products and Services 2007-2014

Updated in September 2014.