Mail and customs services 2020


For non-TC members (Designated operators), a surcharge of 30% will be added.

IPS and PIMS IPS (PNG included) PIMS

(1) Gross national income group (as per World Bank classification). Territories in the GNI class 1, will be classified in the GNI class 2.

(2) Members of the TC in GNI class 1 with less than 50'000 items/year will be classified for IPS usage in GNI class 2.

GNI group (1) Per national server  
1 - High income (2)
2 - Upper middle income
3 - Lower middle income
4 - Low income and LDC's
For maximum 6'000 outbound items/mailclass and 20 users
Additional users (>20 users), per new user
Additional outbound items/mailclass (>6000), per item
Add on products
QCS mail Non TC member TC member
GTT (Global Track and Trace)
VPN tunnel For IPS or PNG
Additional servers linked to national server For IPS
IPS Web Client per server For IPS
IPS Web tracking For IPS
Portable scanner For IPS
Public API (per external server with certificate)

Fees (CHF): CDS

For non-TC members (Designated operators), a surcharge of 30% will be added.

For all users with their EDI mailbox for Customs messages (xx501) on networks other the POST*Net the Annual CDS fee is equal to the volume fee cap (=maximum volume fee). Draft declarations will not be charged.

The CDS pricing is divided in three options.

Option 1

Full usage of the application.

Annual volume fee for CDS users on POST*Net
Volume fee per declaration (S10 barcode) sent/received incl. transport on POST*Net for all messages (ITMATT, CUSTIM, CUSRSP)
GNI group Capped yearly fee For IPS and non-IPS users
Fee per declaration (in/out) Equivalent number of declaration when reaching the cap
1 - High income
2 - Upper middle income
3 - Lower middle income
4 - Low income and LDC's

Option 2

"CDS as EDI generator" can be provided with CDS.POST, CDS local, and CDS Cloud.

Annual volume fee for CDS users on POST*Net
Volume fee per declaration (S10 barcode) sent/received incl. transport on POST*Net for all messages (ITMATT, CUSTIM, CUSRSP)
GNI group Capped yearly fee For IPS and non-IPS users
Fee per declaration (in/out) Equivalent number of declaration when reaching the cap
1 - High income
2 - Upper middle income
3 - Lower middle income
4 - Low income and LDC's

Option 3

Access to CDS APIs only.

Product/Service Unit cost Financial Cap (yearly) Technical limits
(1) Client means: access point for calling the UPU API (can be at the DO itsleft or its partners, ex: large mailers)
eCommerce API for:
- HS Lookup
- Prohibitions and restrictions
- Correctness of postal addresses
0.01 CHF/click if subscribing to one service
0.02 CHF/click if subscribing to two or three services
100 CHF/client(1) for X.509 Certificate to access the API
None None (service is only available through the PTC Cloud)


The following principles are proposed:

  • Volume: use the financial cap of GNI 1 countries as the corresponding technical limit imposing the switch to either CDS Local or CDS Cloud, for all GNI classes. For example, with the current fees that limit would be 466,666 declarations/y (if the user is also running IPS, or 450,000/y otherwise)
  • Number of users: similar to, charge a fee for additional users above 20

EAD Mobile Application

There is no "purchase" (one-time) costs for the App.

CHF500.00 per year will be charged to the Posts for covering 3rd level support activities and the distribution on the Google Play Store.
Note: Posts are in charge of the user and technical support of the users of the App.

Cloud services

UPU software solutions can be installed locally, or be provided as Software as a Service (SaaS) through the UPU-operated Cloud platform. Prices for Cloud services vary with each desired configuration and in particular with requirements for hardware, number of concurrent users, and options for full business continuity plans. Each Cloud offer is therefore tailor-made for the requesting post: please contact the PTC for further details.

The users will be divided in three groups (grades). The table below shows the hosting fees for IPS Web Tracking on the PTC Cloud Infrastructure. These fees come in addition to the IPS Web Tracking "add-on" yearly product fees (see above):

IPS Web Tracking
  Events per Year IPS Web Tracking on Cloud installations
(CHF per year)
Mail item Accounting dispatches
Grade 1 0 < 1'000'000 0 < 100'000
Grade 2 1'000'000 < 10'000'000 100'000 < 700'000
Grade 3 > 10'000'000 > 700'000

Fees (CHF): POST*Net mail

For non-TC members (Designated operators), a surcharge of 30% will be added.

For Wider Postal Sector Players (WPSP), a surcharge of 10% will be added.

POST*Net mail

(1) During its meeting of 28.05.2020, the Telematics Cooperative Management Board has decided to stop invoicing for the EDI mailbox setup fee. The fee will be removed from the 2021 Schedule of Charges. However considering the particular economic situation caused by the Covid-19 pandemic, the decision is applicable retroactively from 01.01.2020.

(2) Users will be billed for the volume of EDI message transmissions exceeding the minimum annual price of CHF500.00.

Usage of POST*Net network without PNG
EDI mailbox setup fee (for all mailboxes) (One off charge)
2'450.00 (1)
Annual fees Per kilo-byte (kB)
Billing of EDI messages in EDI FACT format (annual)
Billing of EDI messages in XML format (ITMATT, CUSITM,and CUSRSP) (xx501 mailboxes).
The price of XML messages for CDS users is included in the CDS price.
XML message size in kB kB billed on POST*Net (Non-CDS users)
< = 10 1
10 < x <= 40 2
40 < x <= 100 8% of the XML message length
100 < x <= 200 7% of the XML message length
> 200 6% of the XML message length
Minimum annual fees (less than 31'000 kB per year, or 2'583 kB per month) (2)
Maximum annual fees (over 3'100'000 kBe per year, or 259'000 kB per month)
(CHF7'000 per month)
Post*Net Mail Added Value Services (PNAVS)
- Cargo messages converter
- ICS2 converter
Included in the POST*Net mail fees, no additional charges

Billing (invoicing)

Rules for billing and decisions concerning IPS deployment

Once the software application has been installed, the designated operator is required to pay the annual fee, which covers software maintenance and updating costs. An annual fee is also charged for use of the POST*Net network (the amounts billed to users are based on their message volumes).

The date of the on-site installation of the software application is not necessarily the date on which the application becomes operational (production launch date). The annual fee covers the period starting from the first day of the month following installation of the application (fees based on standard annual fee).

Annual fees for applications and services

Charges for applications are payable annually, within 30 days of the bill. Bills are sent out each January. They correspond to the amounts due for the current year. The annual fees include the cost of automatically dispatching new versions of software offered by the PTC.

Communication charges based on volume

POST*Net Mail communication charges are billed at least once every three months.

Payment of bills

All bills issued by the PTC must be paid within 30 days of their receipt.

Important: procedure for unpaid bills

A debt in arrears shall include any unpaid amount relating to membership fees, members’ contributions to funding, fees charged on the basis of the «Schedule of Charges» and licensing fees which have not been paid within 90 days of the billing date. After that period, interest shall be charged for all debts in arrears. The sum due shall be chargeable with an interest in favor of the budget of the Postal Technology Centre at the rate of 5 per cent per year.

VAT (or other surcharges)

All fees do not include VAT and/or any other surcharges paid by the Licensee in accordance with its national legislation.

Wider Postal Sector Players (WPSP)

In April 2019, the POC has endorsed, and the CA has approved, the principles for pricing the access to some of the UPU IT Products and Services to two key Wider Postal Sector Players (WPSP): namely Airlines (and by extension ground handlers) and Customs organizations. These WPSP are active in critical segments of the postal supply chain: transport and security/export and import clearance.
The annex 3 of document CA C2 2017.2-Doc 2 clearly identifies the following IT solutions:

  • Post*Net Mail, PNG and QCS Mail including production dashboards
  • Supply Chain Integration System (SCIS)
  • Public APIs