International postal service - global and regional quality

As a measure of the global and regional quality in the international postal service, we have chosen a simple criterion: what percentage of priority test letters monitored by the UPU were delivered within one week (five working days).

Period:

-year- 2004 2005 2006 2007 -choose period- JANUARY-DECEMBER JANUARY-MARCH APRIL-JUNE JULY-SEPTEMBER OCTOBER-DECEMBER

Click on the following link to find out more about the UPU continuous testing method or about the calculation of results.

Detailed information (country to country) about service quality between European industrialized coutries is available here.

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