The purpose of this questionnaire is to give us an overview of the development of postal services around the world, it is essential for all designated operators to reply to this questionnaire. If a postal operator asks us not to publish certain data supplied by it, these will be included in the regional totals but will not be published individually.

You are asked to return one copy of this questionnaire, duly completed, to the International Bureau by 31 May 2009. We thank you in advance for taking the time to complete it.