Questionnaires for Global Panorama on Postal Financial Inclusion 2020

We need you to help by sharing your data, experiences, case studies and best practices with us – as soon and as accurately as possible.

As the first step of this data collection process, please see below two questionnaires intended to gather information on the inclusive postal financial services offered by designated operators and postal banks.

Annex 2 is a short additional questionnaire that is specifically designed to document your experience of providing financial services during the COVID-19 pandemic.