Denmark’s postal reform: letters, legislation and lessons learned
28.08.2026 — On 1 January 2024, Denmark overhauled its postal legislation, ending the requirement for a state-designated operator to provide a universal letter service and replacing it with a market-based model. Two years later, PostNord, the national postal operator, delivered its last letter on 30 December 2025, and exited the letter market to focus on parcel delivery.
From postal addresses to digital infrastructure
27.08.2026 — Every online purchase, emergency response, government service and postal delivery begins with one essential piece of information: an address. Today, however, postal addressing is evolving beyond its traditional postal function, becoming part of the digital infrastructure that connects people, places and services across modern economies.
UPU Consultative Committee members eye postal digitization in Africa
27.08.2026 — The UPU’s Consultative Committee (CC) membership provides unique opportunities connecting wider postal sector players with postal operators and other partners that might benefit from their solutions. Three CC members share how participating in two high-level events in the African region provided unparalleled insight into the region and their ability to help African Posts meet their digitization goals.
India’s DIGIPIN and the future of postal addressing
26.08.2026 — In the evolving landscape of global e-commerce and logistics, the transition from traditional postal addresses to digitally encoded location references reflects a broader shift in how postal and delivery systems manage geographic information
Citipost Global
17.08.2026 —
GOLD MEMBER
Citipost Global is a UK-based international mail and parcel distribution business and part of the privately owned Citipost Group, founded in 1985. Citipost Global provides cross-border distribution solutions for letter mail, flats, packets and tracked items, connecting UK and international clients with postal operators and commercial carriers across Europe, North America, Asia Pacific and beyond.
UPU highlights trusted postal networks as drivers of inclusive digital transformation at WSIS Forum
29.07.2026 — As governments accelerate digital transformation, ensuring that everyone can benefit from digital services remains one of the defining challenges of the information society. Throughout the World Summit on the Information Society (WSIS) Forum 2026, held in Geneva from 6 to 10 July, the Universal Postal Union demonstrated how postal networks help bridge the digital divide by connecting people, governments and businesses through trusted public infrastructure. Across a series of sessions and high-level dialogues, the UPU emphasized the role of Posts in expanding access to e-government, digital financial services, e-commerce and connectivity, particularly for rural and underserved communities.
UPU advances practical AI governance for the postal sector
24.07.2026 — The Universal Postal Union (UPU) has called for the development of a voluntary, risk-based framework to guide the safe, inclusive and interoperable use of artificial intelligence across the global postal sector. The proposal was presented during the inaugural UN Global Dialogue on AI Governance and the AI for Good Global Summit, hosted by the International Telecommunication Union (ITU).
UPU calls for stronger global cooperation to strengthen cyber resilience across e-commerce and logistics
22.07.2026 — Cyber resilience has become a strategic imperative for global e-commerce and logistics, with governments, postal operators and industry partners needing to work together to protect the interconnected networks that underpin international trade.
Turning 150 years of institutional memory into traceable intelligence
20.07.2026 — For most of their existence, institutional archives have simply been kept in storage. We consult them only when a dispute requires precedent or an anniversary calls for a photograph. Otherwise, they generally just collect dust – static, preserved and largely unread – because their volume and the time needed to interpret them exceed any one person’s capacity.
Statement from the UPU Director General on the passing of former UPU Deputy Director General Moussibahou Mazou
16.07.2026 — I am deeply saddened to hear about the passing of my dear colleague, mentor and friend, Mr Moussibahou Mazou. He leaves behind a rich legacy in the postal sector – one marked by passion, leadership and the ceaseless pursuit of knowledge.
UPU and ITU to strengthen collaboration on capacity development in AI and cybersecurity
10.07.2026 — On the sidelines of the AI for Good Global Summit 2026, held in Geneva from 7 to 10 July 2026, the Universal Postal Union (UPU) and the International Telecommunication Union (ITU) reaffirmed their shared commitment to strengthening collaboration on capacity development in artificial intelligence (AI) and cybersecurity, helping countries accelerate inclusive digital transformation and address the emerging risks and opportunities associated with these technologies.
UPU and UNITAR join forces to help governments bridge the digital divide
09.07.2026 — The Universal Postal Union (UPU) and the United Nations Institute for Training and Research (UNITAR) have signed a memorandum of understanding (MoU) that will see them share resources to provide digital inclusion professional development resources for governments and other postal stakeholders.