Activities

Physical Services

The UPU works to develop an efficient postal network offering modern postal products and logistics services.

Digital Services

Digitalization in postal services has become a strategic priority for countries as their digital economies expand. 

Financial Services

The provision of basic postal financial services contributes significantly to global economic and social development and plays an important role in improving living standards.

The UPU postal network represents an important gateway for financial inclusion, aiming to advance financial access for postal customers through four key pillars: digital payments, digital savings, inclusive insurance, and microfinance solutions.

Sustainable Development

Sustainable development is an essential element of postal operations. It contributes to improved business efficiency and resilience, strengthened customer relationships, and the development of new markets.

Technical Cooperation

Technical cooperation is a key tool in achieving the strategic objectives of the UPU. It helps to reduce the "postal divide" between industrialized and developing countries and enables the transfer of know-how.

Trade Facilitation

According to research, over 90% of the world economy is driven by micro, small and medium enterprises (MSMEs) and micro-multinationals. 

Research & Publications

Markets are about customers, competitors, commodities and costs. And the success of any business depends largely on information and knowledge about the market in which they operate.

Philately Development

Discover how the UPU and WADP support philatelic development through digital tools like the WNS, access to expertise, training, exhibitions and enhanced cooperation across the philatelic ecosystem.

Standardization

Standards are necessary for effective postal operations and to interconnect the global postal network.