
The UPU’s blog Postal Matters offers fresh insights into the international postal sector, as well as its technological advances and latest innovations. With opinions from thought leaders in postal operators, the UPU, the wider UN system and many others, the blog introduces fresh views and perspectives on the postal future, ecommerce, sustainable development, financial inclusion and many other areas connected to this unique global sector.
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Connect.post: leveraging an overlooked physical infrastructure for inclusive digital transformation
In 2024, 2.6 billion people – one third of the global population – remained completely offline, meaning they had not used the Internet even once in the last three months. In fact, many more are technically “online” but still lack the level of access needed to participate in today’s digital society. Rural communities, low-income groups, people with lower levels of education, and women – especially in low and middle-income countries – remain the least likely to have meaningful access.
Closing the protection gap: How postal networks can deliver inclusive insurance to the communities that need it most
Improving the customer experience by streamlining customs processes
A strong digital post starts with a secure digital postal network
Inclusive, transparent & member country driven: The UPU Strategy sets a bold course for the postal sector’s future
Special delivery: how human-centred AI can strengthen postal resilience to natural hazards
Posts: a national asset in need of transformation
Charting the Post’s natural path: insights from the State of the Postal Sector 2024
Streamlining global airmail: airlines and postal services strengthen collaboration through the IATA–UPU partnership
Unlocking the past and unveiling the future of envelopes: how standardization reshaped the envelope in the 1960s
Unleashing the power of data: Reflections on the UPU Postal Data Hackathon
Last month, Ghana Post had the privilege of participating in the Universal Postal Union’s (UPU) Postal Data Hackathon in Berne, Switzerland. As someone interested in data science, analytics, and problem-solving, this experience was highly rewarding for me, both at the personal level and for Ghana Post at large. Hackathons such as this one offer an excellent opportunity for postal administrations and their employees to enhance technical skills, learn new tools and techniques, and foster valuable connections with like-minded professionals.