All Publications
Potential postal business models to serve MSMEs: Companion document to the study “Posts as enablers of MSME payment digitalization”
02.10.2024 — This particular report serves as a companion document to the study “Posts as enablers of MSME payment digitalization”.
Posts as enablers of MSME payment digitalization
02.10.2024 — The role of Posts should ideally be to facilitate digital payments between micro, small and medium enterprises (MSMEs) and their customers and suppliers. As a trusted member of the community, Posts serve both as ambassadors and customer support to foster MSME digitalization.
Citizen access to postal services – a precursor for socio-economic growth
20.09.2024 — The analysis presented in this policy brief goes beyond the economic factor to show that the postal sector also makes a significant contribution towards the achievement of national SDGs.
Greening First and Last-Mile Delivery Infrastructure in Malaysia
18.09.2024 — The case study titled "Greening First and Last-Mile Delivery Infrastructure in Malaysia" underscores the pivotal role of Pos Malaysia in supporting the nation's climate commitments and ambitious goals to reduce greenhouse gas emissions. This study highlights Pos Malaysia's initiatives in fleet electrification and overall sustainability, positioning the postal service as a key contributor to Malaysia's environmental strategy.
Infrastructure for Circularity in the French Postal Sector
18.09.2024 — The case study titled "Infrastructure for Circularity in the French Postal Sector" examines how La Poste France, as a publicly owned and mission-driven company, is transforming its operations through an integrated circular approach. This transformation involves making their processes more environmentally friendly, influencing the broader value chain, and diversifying their services to create new revenue streams. This study will be of special interest to those engaged in the green transformation of the postal sector, as well as to stakeholders focused on broader environmental policy issues.
Union Postale Summer 2024
16.08.2024 — This quarter in UNION POSTALE we’ve taken a deep-dive into the ways the UPU and its members are working to build the strongest postal network possible – both physically and digitally.
Strategies and ways for developing the traditional letter-post (documents) market
08.08.2024 — The growth of e-commerce and the associated shift of focus towards physical postal services for items containing goods may have the potential to undermine the development of the traditional letter-post (documents) market. The aim of the research was to explore possible scenarios and future developments for each of the letter-post services defined in the UPU regulations by examining current products, trends, customer needs, and competition. The study should assist designated operators (DOs) to adjust their international letter-post services, while enabling the UPU to support DOs in the best way possible.
Development of physical postal services to better reflect e‑commerce customer needs in both the “below 2 kg” and “above 2 kg” markets
08.08.2024 — This study, covering all UPU regions, was conducted as part of the research on physical postal services and e-commerce market development outlined in the Abidjan Business Plan, which was approved at the 27th Congress in Côte d’Ivoire in 2021. The aim of the research was to understand the factors influencing the use of physical postal services for e-commerce shipments, focusing on weight categories above and below 2 kg, and to evaluate how the UPU's physical postal service portfolio could be enhanced to better meet the needs of e-commerce customers.
Union Postale Winter 2023/Spring 2024
19.03.2024 — In this issue of Union Postale, we celebrate the UPU’s important role in shaping the past, present and future of postal services.
Postal Statistics 2022
15.12.2023 — Postal Statistics presents data collected annually by the International Bureau from member designated postal operators of the Universal Postal Union.