Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.
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Partnership unites posts and libraries to bridge the digital divide
05.05.2025 —
The Universal Postal Union (UPU) and the International Federation of Library Associations and Institutions (IFLA) are partnering to increase access to essential digital services and capacity building through the trusted, accessible global networks of post offices and libraries.
Bridging China’s logistics landscape: How China Post and Cainiao are reimagining “last-mile” rural delivery
28.04.2025 — In recent years, rural e-commerce in China has experienced rapid growth. According to the 2021 National County-Level Digital Agriculture and Rural E-Commerce Development Report released by the China International E-Commerce Network, the total online retail sales across 2,083 counties in China reached 3.53 trillion yuan in 2020, accounting for 30.0% of the country’s total online retail sales. However, the rural logistics ecosystem still faces significant challenges in meeting the growing demand for e-commerce. The logistics network is highly fragmented due to geographical factors, with inefficient sorting mechanisms and complex delivery processes, creating operational bottlenecks - especially in remote areas.
Operation African Star: strengthening postal defences against illicit pharmaceuticals
25.04.2025 — The postal system has become an unexpected battleground in the fight against counterfeit and substandard medicines. Criminal networks exploit postal and air cargo services to move illicit pharmaceuticals globally, putting millions at risk. Operation African Star, launched in June 2024, marked a significant step in combatting this growing threat. The multi-agency initiative aimed to intercept illicit pharmaceutical shipments and strengthen enforcement mechanisms across postal networks.
The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.