Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.
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India Post, UPU link up for global low-cost remittances
28.01.2026 — In a landmark step toward cheaper and faster international money transfers, India Post has partnered with the Universal Postal Union (UPU) and NPCI International Payments Ltd (NIPL) to launch a new global digital remittance service linking India’s homegrown Unified Payments Interface (UPI) with the UPU’s Interconnection Platform (UPU-IP).
The UPU’s Unified Data Platform is powering a new era of agentic AI
23.01.2026 — When the Universal Postal Union (UPU) unveiled its first-ever artificial intelligence (AI) agent at the 28th Universal Postal Congress in Dubai, it marked more than a technological milestone – it signaled the beginning of a data-driven transformation across the global postal network.
UPU delivers on ‘delivered duty paid’ promise with partners
19.01.2026 — The UPU has released its first-ever delivered duty paid (DDP) solution – improving customs compliance and leading to better service for e-commerce customers. Working with the wider postal sector has been key to developing the solution and will be essential to its expansion.
The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.