Factsheet: Modernizing postal services for the e-commerce era
04.09.2025 —
The UPU is presenting three integrated plans – the Integrated Product Plan, the Integrated Remuneration Plan and the Integrated Quality of Service Plan – which together provide a unified roadmap to modernize products, ensure fair and sustainable remuneration, and raise service standards. These reforms aim to keep postal services reliable, affordable and customer-centric while securing the long-term sustainability of universal service.
Backgrounder: About the Universal Postal Congress
04.09.2025 —
The Universal Postal Congress is the UPU’s supreme decision-making body, meeting every four years to set the strategy and international rules for the global postal network. The 28th Congress will be held in Dubai from 8 to 19 September 2025, bringing together plenipotentiaries from 192 member countries.
FAQ: The Universal Postal Union
29.04.2019 — Established in 1874, with its headquarters in Berne, Switzerland, the Universal Postal Union is the world’s second oldest international organization. With 192 member countries, the UPU is the primary forum for postal cooperation between governments, Posts, regulators and many other postal sector stakeholders.