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The future after Abidjan

The future after Abidjan

19.10.2021

The 27th Universal Postal Congress – held in Abidjan, Côte d’Ivoire – closed on 27 August 2021, welcoming new changes to enhance the postal sector between 2022 and 2025.

Postal Development Report 2021

Postal Development Report 2021

08.10.2021

Taking stock of a new reality

Executive Summary to the UPU Guide of Postal Social Services

Executive Summary to the UPU Guide of Postal Social Services

07.10.2021The global postal system is strategically well placed to tackle many of society’s greatest challenges, yet Posts are still underutilized as a social development partner. The evidence summarized in this guide reveals the wide variety of social services that Posts currently offer and outlines the case for further diversification, innovation, investment and partnership.
Union Postale No.2.2021

Union Postale No.2.2021

01.09.2021Equality is the soul of liberty as someone once said. This edition of Union Postale looks at women and the post and listens carefully to the voices of women from across the international postal sector. 
 
Celebrating 20 years of quality. UPU Quality of Service Fund 2001–2021

Celebrating 20 years of quality. UPU Quality of Service Fund 2001–2021

16.08.2021As the world has evolved, so QSF-supported projects have grown in complexity and cost.
Promises Kept

Promises Kept

13.08.2021The Office of the UPU Director General 2013–2021
Union Postale No.1.2021

Union Postale No.1.2021

18.05.2021In March 2021, the world marked the one-year anniversary of the COVID-19 pandemic. COVID-19 led to a global downturn and left healthy economies teetering on the cliff-edge of disaster. All of these outcomes affected the international postal sector. Union Postale dedicates this edition to an exhaustive examination of the events of last year. When viewed together, they represent an engaging narrative about how the industry coped during a deadly global crisis.  
UPU Guide to Postal Social Services

UPU Guide to Postal Social Services

29.04.2021The UPU supports the diversification of postal operations as a strategic response to the pace of technological and social change and to generate additional revenue, increase competitiveness and remain relevant.
 
Boosting e-commerce: a how-to guide for postal operators

Boosting e-commerce: a how-to guide for postal operators

21.04.2021The UPU E-Commerce Guide is a set of practical recommendations for UPU members to consider in the development of their own e-commerce capabilities and services for domestic, regional and cross-border markets.
UPU Direct Marketing Advisory Board (DMAB) report on COVID-19 and direct marketing

UPU Direct Marketing Advisory Board (DMAB) report on COVID-19 and direct marketing

19.03.2021

This DMAB report provides a global overview and analysis of the pandemic’s impact on the direct marketing market and postal offering. It also provides insight into the way forward and the opportunities for direct marketing in a post-COVID context. The report focuses on country cases that illustrate the way postal operators, the private sector and the data-driven marketing industry have reacted to the pandemic and risen to the challenges.