The global postal sector is navigating a "twin transition"—digital innovation and environmental sustainability. While e-commerce and data services offer growth opportunities, many operators lag in integrating green goals into core strategies. The study emphasizes the need for cohesive policies that bridge digital and climate agendas, especially in underserved regions. Recommendations include enhancing digital infrastructure, electrifying fleets, and training the workforce for hybrid solutions. Policymakers should align postal services with national digital and climate goals, while global coordination through platforms like the UPU can ensure shared standards and innovation.
 
A strategic, integrated approach is essential for equitable, sustainable postal transformation.
 
This brief is currently under revision and will be published shortly.