This call for tenders concerns the provision of panel management and test item production services to the UPU for a period of two years and four months.

The services are required for the continued operation and expansion of the UPU’s Global Monitoring System (GMS) for external quality of service measurement. The required services include transponder, stamp and data management, data delivery, the development of information technology (IT) infrastructure, query resolu-tion and consultancy activities.

This call for tenders sets out different scenarios for the provision of panel management and test item production services, depending on the number and groupings of UPU member countries to which the services are to be provided. The UPU countries are divided into Groups A and B – the country lists will be provided upon request.

Please note that all Bidders submitting a proposal in response to this call for tenders must specify whether their tender covers the provision of services to the countries in Group A or Group B or both Groups A and B.

Accordingly, the UPU may, at its discretion, engage more than one Vendor for the provision of the services to which this call for tenders pertains, depending on the outcome of the UPU’s internal evaluation process as set out in sections 2.18 and 4.3.

The deadline for the submission of tenders is 30 June 2025 at 16.00 CEST.