17.11.2022 — Commoditization of postal products has made the courier and express parcel (CEP) market competition time-sensitive. In this kind of market, a longer lead-time period – the time between ordering/booking and delivery - is fatal for any postal or courier organization, while speed and service excellence are now even more paramount than the product itself or its price. For many Posts in developing countries, these rapid changes call for a profound adaptation of their strategies, operations and business models.

18.08.2022 — Established on 29 October 1865, Egypt Post is one of the oldest governmental institutions in the country. For almost 157 years, the Post has been offering financial and postal services of good quality and at affordable rates to citizens all over Egypt, fulfilling its universal service obligation. Today, inclusivity, affordability, and digital empowerment top Egypt Post’s strategic agenda.

23.06.2022 — According to Visa, one of the world’s biggest financial services corporations, digital equity and inclusion rely on three key assets: access, trusted convenience, and knowledge. A key partner in the UPU’s Financial Inclusion Technical Assistance Facility (FITAF) project, Visa believes that the Post can advance each of these pillars, paving the way towards more equitable and prosperous communities.

01.06.2022 —

During their transformation from a network distributing correspondence (letters) to a network distributing goods (parcels and small packets), Posts are facing increased competition and smaller profit margins. The exchange of data is critical to maintaining a competitive quality of service; however, electronic advance data (EAD) compliance can be costly. UPU is working to facilitate that data exchange in an efficient yet affordable way through its EAD Customs Declaration Mobile App.

27.05.2022 — Correos Market was launched in 2019 as part of Correos’ commitment to tackle the Spanish demographic challenge in rural areas – a key aspect of the company’s corporate social responsibility policy.

21.04.2022 — Recognizing the importance of health and well-being, Ghana Post is a longstanding champion and a source of best practices in the provision of both treatment and preventive healthcare services to its employees and beyond.

17.03.2022 — The restricted union covering the Americas, Spain and Portugal, which I have had the honour to lead starting this year, has taken a major step forward in its work on postal sector regulation.

17.02.2022 — Back in 2016, when the Istanbul World Postal Strategy recognized digital transformation and diversification of postal services in Africa as an essential building block of the global postal network’s modernization, Zimpost – the national postal operator of Zimbabwe – saw it as an opportunity to harness the digital economy to drive postal growth and innovation.

20.01.2022 — An office of exchange (OE) is mainly a processing facility of international mail, but it can play a pivotal role in the delivery of undelivered international mail items. As a rule, an OE either returns undelivered parcels to senders or disposes of them, in line with national legislation. However, Pakistan Post has found a way to make thousands of undelivered inbound parcels reach their addressees without any additional investment.

09.12.2021 —

Postal processes dependence on high-quality data has grown at an unprecedented pace.

01.11.2021 — Businesses across all segments of the global economy are continually innovating their products and services to remain relevant in a world where clients are increasingly digital, hyperconnected, information-rich, and able to source globally.