The UPU Cloud, offered by the UPU’s Postal Technology Centre, enables postal operators to host their IPS (International Postal System), DPS (Domestic Postal System) and CDS (Customs Declaration System) applications in a secure, high-performance and easy-to-manage environment.
Designed to meet the real needs of postal operators, this platform combines technological flexibility, industry expertise and optimized resource use.
Benefits of the UPU Cloud
A comprehensive and high-performance solution
settings_suggest
SIMPLIFIED MANAGEMENT
- Easy deployment of UPU applications with full support from UPU experts – no technical burden on your teams
- Updates scheduled at your pace to ensure stability and full control of changes
- Full control with dedicated environments to test and validate configurations before going live
dns
FLEXIBLE INFRASTRUCTURE
- Scalable resources adapted to your business needs through a fully virtual architecture
- Guaranteed performance with fast and responsive storage to ensure smooth operations
- Flexible hosting with redundancy across one or two data centres, based on your requirements
security
SECURITY AND COMPLIANCE
- Enhanced protection with ISO/IEC 27001:2022-certified hosting, compliant with international best practices
- Business continuity ensured through automatic backups every 30 minutes and 7-day recovery options
- Built-in resilience with disaster recovery mechanisms to keep your services operational under any circumstance
support_agent
DEDICATED TECHNICAL SUPPORT
- 24/7 assistance to ensure continuous service at all times
- Guaranteed intervention within 3 hours by experienced specialists
- Efficient incident resolution via direct access to your environment – a time saver for identifying, reproducing and solving issues
hub
POSTAL NETWORK INTEGRATION
- Direct connection to the POST*Net EDI network for smooth and secure data exchange within the postal ecosystem
- Native interoperability with international postal systems and logistics partners (interfaces such as API, XML)
savings
COST OPTIMIZATION
- Reduced investments in hardware, maintenance, certifications and internal resources
- Controlled spending by means of a transparent and predictable economic model
- Ability to focus on your core business by entrusting the infrastructure to a team of experts
The UPU Cloud offers three flexible set-ups, all with a shared core of services and service levels tailored to your operational priorities.
OPTION 1
Standard hosting – Single data centre
An entry level, cost-effective solution
- One data centre
certified Tier 3+ - No replication
to a second server - Single database.
with planned downtime required for maintenance - Frequent automatic backups
with 7-day retention (Recovery Point Objective (RPO) < 4h) - Manual recovery
in case of incident (Recovery Time Objective (RTO) = best effort)
OPTION 2
Standard hosting – Two data centres
The ideal balance between resilience, performance and budget control
- Two data centres
certified Tier 3+ and Tier 4 - Asynchronous replication
with slight delay - Single database.
with planned downtime required for maintenance - Very limited data loss
(RPO < 2h) - Fast service recovery
(RTO < 4h)
OPTION 3
High availability – Two data centres
The “no downtime” guaranteed option
- Two data centres
certified Tier 3+ and Tier 4
- Real-time synchronous data replication
with zero loss or delay - Dual active databases (“Always on”)
for continuous availability - Zero data loss
(RPO = 0h) - Zero downtime, even in case of incidents (RTO = 0h)
Included in all options:
- Hosting in a secure environment managed by the UPU and certified ISO/IEC 27001:2022
- High-performance storage - NVMe SSD
- Dedicated environments to test and validate services before deployment
- Continuous technical support (24/7) to ensure smooth operation
- Regular updates managed by UPU technical teams
- Native connection to POST*Net for smooth and secure EDI exchanges
- Fast and efficient support, with diagnostics handled within 3 hours