The UPU works with its members and various international organizations to better understand the contribution of postal networks to financial inclusion. The UPU’s financial inclusion research includes collaboration with the World Bank, UN Women, the International Telecommunication Union and the International Labour Organization.
Global Panorama on Postal Financial Inclusion 2020
A cross-sectional study on the potential and pathways for innovations in postal digital financial services.
This report establishes a panorama of postal financial inclusion and presents, for the very first time, the current status of this dimension in financial inclusion.
Based on a questionnaire answered by 123 UPU member countries and the concrete lessons drawn from field missions, the report aims to bridge both the information and awareness gaps on the role of Posts in financial inclusion by providing statistical information on postal operators. It is intended for governments, postal operators and development partners alike, and is an important tool in the fight against financial exclusion.