Conducted Webinars

Webinar – Guidelines on implementation of the mandatory tracked delivery service for inbound airmail and priority letter-post items containing goods (November 2024)


This webinar took place twice: on 19 and 21 November 2024.



Webinar – Navigating the new requirements for registered and insured items effective from 2026 (June & July 2025)

New guidelines for the registered mail service will restrict it to documents only, while making the transmission of tracking information mandatory for all registered and insured mail.

This webinar took place on 18 and 26 June 2025 and on 3 July 2025.


Webinar – Shaping the Future of Postal Services: UPU Regulatory Updates & IT Innovations with Delivered Duty Paid (DDP) Solution (December 2025)

The latest developments in postal regulations and technology solutions through valuable insights into recent UPU decisions and innovations that impact tracked, registered, and insured items, as well as digital tools for efficient operations.

This webinar took place on 16 and 17 December 2025.



Webinar – Key developments in letter-post and parcel-post services: operational and technical readiness for implementation (September 2026)

This webinar provided designated operators with a comprehensive overview of key developments that require preparation ahead of implementation. The topics addressed included product changes taking effect on 1 January 2027, remuneration and accounting updates, International Postal System (IPS) support for recent regulatory and standards-related changes, enhancements to the Letter Post and Parcel Post Compendia, customs and transport regulatory readiness, and the implementation of delivered duty paid (DDP) solutions. The webinar also highlighted operational actions needed to support regulatory compliance, end-to-end visibility, postal supply chain efficiency and improvement of the customer experience.

This webinar took place on 22 and 24 September 2026.