Postal Solutions

Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.

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Latest postal solutions news

Poste Italiane’s Polis project aims to achieve digital inclusion for all

Poste Italiane’s Polis project aims to achieve digital inclusion for all

27.03.2023Poste Italiane’s new Polis project, whose proposing party is the Ministry of Enterprises and Made in Italy, was officially launched earlier this year. It aims to improve digital inclusion for around 16 million citizens across Italy to ensure “no one gets left behind,” as the country continues to accelerate its digital transformation.
Solution Spotlight: 10 years of .POST

Solution Spotlight: 10 years of .POST

26.12.2022Launched in 2012, the Universal Postal Union’s .POST Group (DPG) celebrates its 10th anniversary this year. DPG traces its roots back to the late 1990s when visionaries in the postal sector – led by Sweden, Canada, France, and Italy – believed that the internet would become a significant part of people’s lives, and that important industries such as the postal sector should have a stake in its development. 
Ethiopost and UPU’s .POST – Together towards digital future

Ethiopost and UPU’s .POST – Together towards digital future

16.12.2022On the margins of the 17th United Nations Internet Governance Forum (IGF) – a multistakeholder forum held in Addis Ababa, Ethiopia, between 28 November and 2 December 2022 – the UPU’s .POST project team engaged with the host country’s postal operator and new .POST Group member, the Ethiopian Postal Service (Ethiopost).

Capacity building

The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.


As part of its TRAINPOST programme, the UPU develops postal training guides and materials for managers and instructors. Models are made available to course developers.

Financial Inclusion Technical Assistance Facility

The UPU's Financial Inclusion Technical Assistance Facility (FITAF) will provide Posts with the means necessary to fill this gap through the development of digitized postal financial services.

Addressing Assistance

The UPU assists countries to design and implement national projects aimed at developing and improving national addressing systems, including national standards, databases and tools.

Disaster Risk Management

The Universal Postal Union (UPU) is inviting its members to submit applications for disaster risk management (DRM) technical assistance projects.