Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.
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The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.
As part of its TRAINPOST programme, the UPU develops postal training guides and materials for managers and instructors. Models are made available to course developers.
The UPU's Financial Inclusion Technical Assistance Facility (FITAF) will provide Posts with the means necessary to fill this gap through the development of digitized postal financial services.
The UPU assists countries to design and implement national projects aimed at developing and improving national addressing systems, including national standards, databases and tools.
The Universal Postal Union (UPU) is inviting its members to submit applications for disaster risk management (DRM) technical assistance projects.