Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.
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UPU’s .POST a pathway to digital transformation partnerships
24.08.2021 — A special session held on the margins of the 27th Universal Postal Congress highlighted digital transformation partnership opportunities offered through the UPU’s .POST initiative.
UPU reveals pathways to inclusive & expansive digital financial services
19.08.2021 — An interactive session held on the sidelines of the 27th Congress highlighted the findings of a new study on promoting innovations on postal financial services.
Looking beyond the pandemic: Experts explore postal health opportunities
17.08.2021 —
The second week of the 27th Universal Postal Congress in Abidjan, Cote d’Ivoire opened with a discussion on the opportunities for posts to diversify into the health sector. Triggered by the ongoing global health crisis, the discussion, however, went beyond the pandemic.
The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.