Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.
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How the postal service will get back on its feet after Covid-19
7/3/2020 —
The post, a global industry that employs more than five million people and grosses billions of dollars in revenue, has been upended on a titanic scale
Portugal’s Post innovates on financial services during the pandemic
6/2/2020 —
As Portugal emerges from the first wave of the COVID-19 pandemic, the country has earned international respect for the way in which it has managed the emergency. The Portuguese Post (CTT) has played an important role in the national response.
When a global pandemic has your address, but your government doesn’t know where you are
3/30/2020 —
Speaking at a Universal Postal Union (UPU) conference on addressing the Director General of the UN specialized agency, Bishar A. Hussein, warned that the lack of addresses could lead to individuals not existing in government eyes. The UPU Chief said this outcome would hit the poorest and most vulnerable hardest because they faced higher risks during natural disasters or an outbreak of disease.
The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.