Keeping pace with a rapidly changing communications market, postal services are increasingly relying on new communication and information technologies to develop new products and services in order to meet higher customer expectations and to become more competitive.
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Press release: New UPU podcast tells the story behind the post
12.05.2021 —
Berne, 12 May - The Universal Postal Union (UPU) announced today that it was joining forces with Ian Kerr, the founder of the Postal Hub Podcast, to produce a monthly podcast called Voice Mail.
UPU guide underscores value of postal social services for citizens and governments
30.04.2021 — In Cameroon, students living in remote areas could not easily access school textbooks, which were often sold at inflated prices. CAMPOST stepped in to sell the textbooks at the government-designated price. The margin allowed the post to cover its costs and make a profit.
UPU DDG lauds e-commerce’s ability to radically adapt postal economic models
08.04.2021 — E-commerce has radically altered habits, created new opportunities for Posts and encouraged them to adapt services and economic models, the Deputy Director General of the Universal Postal Union (the UPU) Pascal Clivaz said at a high-profile event held on 8 April.
The UPU assists its member countries, particularly developing countries, to develop their postal activities. Learn more about the UPU's capacity building initiatives.