Postal Financial Services Key Documents

Postal Payment Services Agreement - vaild until 30 June 2022
Decisions of the 2016 - Istanbul Congress

 

Postal Payment Services Regulations - valid until 30 June 2022

Final Protocol  

Postal Payment Services Agreement - valid from 1 July 2022
Decisions of the 2021 - Abidjan Congress

 

Postal Payment Services Regulations  - vaild from 1 July 2022
Final Protocol 

The Postal Operations Council, the International Bureau of the Universal Postal Union and the Postal Payment Services User Group have developed the quality of service standards for electronic postal payment orders, which are applicable to the entire worldwide electronic postal payment network (WEPPN). It includes the minimum requirements and measurements.

The Multilateral Agreement for Electronic Postal Payment Services governs the exchange of electronic postal payment services between its signatory parties (eliminating the need to negotiate bilateral agreements) and enables the execution of electronic postal payment orders in accordance with the Postal Payment Services Agreement and its Regulations. 

Designated operators may contact PPSUG@upu.int to request a Word version of the Agreement Annex if they wish to fill out the form electronically.

The document serves as a guide to support designated operators in creating and initializing Postal Payment Services (PPS), being also a reference document to help designated operators (DOs) improve/professionalize their PPS operations.

The UPU and the International Telecommunication Union (ITU) have prepared this Digital Financial Services (DFS) Glossary, which is a compilation of some 140 terms commonly used in the area of DFS.