Postal Financial Services Key Documents

  • Postal Payment Services Agreement

    Postal Payment Services Agreement

    Decisions of the 2016 - Istanbul Congress.

  • Postal Payment Services Regulations

    Postal Payment Services Regulations

    Final Protocol.

  • Quality of Service Standards
    The Postal Operations Council, the International Bureau of the Universal Postal Union and the PosTransfer Group have developed the quality of service standards for electronic postal payment orders, which are applicable to the entire worldwide electronic postal payment network (WEPPN). It includes the minimum requirements and measurements.
  • Multilateral Agreement
    The Multilateral Agreement for Electronic Postal Payment Services governs the exchange of electronic postal payment services between its signatory parties (no need to negotiate bilateral agreements) and enables the execution of electronic postal payment orders in accordance with the Postal Payment Services Agreement and its Regulations. The document also provides guidelines for other bilateral agreements.
  • Operational Guide
    The document serves as a guide to support designated operators in creating and initializing Postal Payment Services (PPS), being also a reference document to help designated operators (DOs) improve/professionalize their PPS operations.

Meeting documents

Signatories to the Postal Payment Services Agreement