Thanks to its unparalleled reach to everyone, everywhere in the world, the Post is an essential partner in bridging the digital divide to support UN Sustainable Development Goal 9 on building resilient infrastructure, promoting sustainable industrialization, and fostering innovation.
With the majority of Posts now offering a wide range of digital services, people and small businesses around the world are now able to access a variety of e-commerce, e-government, e-logistics and e-payments services through their local post office. This access fosters their digital, financial, trade and social inclusion.
The UPU supports innovation on digital services across the postal network through global research, capacity building, and innovative technological solutions.
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During their transformation from a network distributing correspondence (letters) to a network distributing goods (parcels and small packets), Posts are facing increased competition and smaller profit margins. The exchange of data is critical to maintaining a competitive quality of service; however, electronic advance data (EAD) compliance can be costly. UPU is working to facilitate that data exchange in an efficient yet affordable way through its EAD Customs Declaration Mobile App.