UPU webinar on transforming last-mile delivery

Dynamic route optimization, customer choice and PUDO solutions

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This 90-minute webinar will explore innovative approaches to last-mile delivery, including AI-enabled route optimization, customer-centric delivery solutions, real-time visibility and pick-up and drop-off (PUDO) networks.


Programme

Opening

Welcome address    

• Mr Abdel Ilah Bousseta, Director, Postal Operations Directorate, UPU International Bureau

Introduction to the webinar and the UPU’s last-mile delivery activities    

• Mr Prannoy Sharma, Senior Expert, Postal Operations Directorate, UPU International Bureau

Session 1: Pilot to scale – Making last-mile innovation interoperable and impactful    

• Mr Mradul Khandelwal, Senior Vice President, Shipsy

Session 2: Dynamic routeing and customer visibility    

• Mr Suryansh Jalan, Chief Business Officer, FarEye

Session 3: Reimagining the postal last mile – Customer choice and network transformation through PUDOs    

• Mr Javier Salazar, Head of Transport and Logistics, Correos de Chile

Session 4: PUDO and alternative delivery solutions    

• Mr Stefano Scapin, Chief Marketing Officer, Locker Italia, Poste Italiane

Session 5: Moderated panel discussion and Q&A    

Closing: Key takeaways and recommendations  

• Ms Heather MacAskill, Last-Mile Delivery Expert, Postal Operations Directorate, UPU International Bureau