Factsheet: Modernizing postal services for the e-commerce era

The UPU is presenting three integrated plans – the Integrated Product Plan, the Integrated Remuneration Plan and the Integrated Quality of Service Plan – which together provide a unified roadmap to modernize products, ensure fair and sustainable remuneration, and raise service standards. These reforms aim to keep postal services reliable, affordable and customer-centric while securing the long-term sustainability of universal service.
Factsheet: Modernizing postal services for the e-commerce era