As the UPU begins this new cycle, the decisions taken and the leadership reaffirmed in Dubai have set a clear direction for the years ahead: a postal sector that is not only resilient but innovative, inclusive and ready to meet the evolving needs of the people it serves.
This issue of Union Postale captures that forward momentum. From the insights shared at the Global Leaders Summit to the Congress resolutions charting the course for new market and operational reforms, each story reflects a sector in transformation. Our cover story unpacks the key outcomes of the Congress, shaping the postal market for the years ahead, while in Speakers’ Corner, the UPU’s newly re-elected management reflects on the mandate received from member countries and their shared commitment to trust, innovation and inclusion.
Innovation is a strong thread throughout this edition. From the UPU’s new AI postal agent and delivered duty paid (DDP) solutions developed with private sector partners, to India Post’s Unified Payments Interface initiative connecting postal services with national payment systems, this issue shows how technology is redefining the sector.
This issue of Union Postale captures that forward momentum. From the insights shared at the Global Leaders Summit to the Congress resolutions charting the course for new market and operational reforms, each story reflects a sector in transformation. Our cover story unpacks the key outcomes of the Congress, shaping the postal market for the years ahead, while in Speakers’ Corner, the UPU’s newly re-elected management reflects on the mandate received from member countries and their shared commitment to trust, innovation and inclusion.
Innovation is a strong thread throughout this edition. From the UPU’s new AI postal agent and delivered duty paid (DDP) solutions developed with private sector partners, to India Post’s Unified Payments Interface initiative connecting postal services with national payment systems, this issue shows how technology is redefining the sector.
