Partner to transform – Powering postal digital (r)evolution
| The UPU World Leaders Forum 2022 has now passed - stay tuned for the next year's edition! You can watch all of the sessions on our YouTube channel by clicking here. Speakers' presentations are available for download below next to their name in the programme. |
This year, the UPU brought its World Leaders Forum back to the in-person format, for the first time after the 2019 edition.
Held within the framework of the leading global postal trade show Parcel+Post-Expo, the Forum brought together top postal executives and industry experts from around the world to discuss the most pressing topics, exchange experiences, and share their insights with the broader public.
This interactive one-day event took place on 17 October 2022 in Frankfurt and featured a virtual component allowing for online participation, as well as a postal technology show.
The theme for the Forum's 2022 edition was Partner to transform – Powering postal digital (r)evolution.
Moderator: Bernhard Bukovc, Founder of Postal Innovation Platform
The full programme and line-up are available below.
| Monday, 17 October 2022 | MORNING |
| 9:30–9:35 | Opening of the Forum Marjan Osvald, UPU Deputy Director General |
Session 1 9:35–10:25 | Towards global digital readiness Enabling a powerful digital postal ecosystem Digitalization is transforming supply chains and customer needs. These trends are spawning considerable changes in Posts’ strategic objectives, requiring them to increase their reliability, transparency, security, sustainability and efficiency to meet new customer expectations. The UPU leads projects that bring together key players to improve the digital capacity and capability of Posts and bridge digital readiness gaps between countries and regions. During this session, panelists will discuss how digital technologies are transforming the industry, and how postal operators can leverage digital tools to provide high-quality customer-focused services, as well as looking at successful UPU-driven projects that can support Posts on their digital transformation journey.
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| Session 2 10:40–11:30 | Game-changing emerging technologies How emerging and advanced digital technologies can reshape the postal industry Together with its members, the UPU has been regularly studying and identifying new technological trends and opportunities, such as the potential and pathways for innovations in postal digital financial services, artificial intelligence, or opportunities in the area of blockchain. Emerging technologies have the power to reshape our industry in a way that was not possible before. For example, interest in blockchain and other distributed ledger technologies (DLTs) has been growing, with more and more Posts exploring the role DLTs may have in their digital growth. The UPU is following these trends and opportunities closely, and panelists will discuss how emerging technologies can help the postal ecosystem create an even stronger network and seize unique opportunities for Posts, their customers, and societies at large.
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| Session 3 11:45–12:35 | Driving change in the postal sector How to leverage the enormous partnership potential The UPU is committed to working closely with partners from the private sector and across the UN system, alongside industry stakeholders and organizations that share the objectives of inclusive, innovative, sustainable development across its 192 member countries. As of 1 July 2022, private companies are welcome to apply for membership of the UPU’s Consultative Committee (CC). Postal stakeholders that are not public postal operators or regulators can now add their voice to the UPU's deliberations through the CC. The panelists will discuss why cross-sector collaboration is growing increasingly important, how these partnerships can drive innovation for the benefit of the global postal ecosystem, and what new CC members expect from this new relationship with the UPU and its member countries.
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| 12:35-12:40 | Closing of the Forum Marjan Osvald, UPU Deputy Director General |
| 13:00-14:15 | Lunch Break |
| Monday, 17 October 2022 | AFTERNOON |
| Part 1 14:30–15:45 | UPU Postal Technology Centre showcase Topics: Domestic Postal System (DPS), International Postal System (IPS), Customs Declaration System (CDS), and electronic advance data.
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| Part 2 16:05–17:00 | Private sector partner showcase
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For any queries, please contact post-expo@upu.int
The previous edition of the Forum
UPU World Leaders Forum 2021 took place on 11 October in the online format. The event brought together 13 postal CEOs and leaders from the world and was held under the theme “One Ocean – Many Currents”.
In the context of the UN Climate Change Conference (COP26) in Glasgow and the worrying pace of global warming, the Forum addressed sustainable global trade through in-depth discussions and experience sharing. Forum sessions also covered the whole range of topics related to global trade, economic development, COVID-19 lessons and recovery and sustainable business, and presented a diversity of perspectives from parcel and postal sector leaders.
Forum speakers included CEOs and experts from: Singapore Post, Iceland Post, Post Fiji, Correos de Mexico, New Zealand Post, PostNord, An Post, Post of Slovenia, La Poste Group (France), Escher Group, Mastercard, and the UPU.