In 2020, the Universal Postal Union (UPU) has re-branded and re-named the World Postal Business Forum to be held at the Parcel and Post Expo in Vienna, Austria, 12-15 October. Now called the World Leaders Forum, the new event sees high-profile individuals in the field of the postal business meet on 12 October to hold in-depth discussions emphasizing best practices during the global COVID-19 pandemic.
Attendees will have the choice between two subject streams held concurrently and will sit together in small groups. The moderator will invite everyone to engage in discussions founded on their experiences of the international postal network.
Topics to be discussed in the morning include, "Posts and Pandemics: The hard lessons of COVID-19," and "Starting again: Business Recovery and the role of marketing." After lunch, the Forum offers a stream titled, "A platform for change: Digital and business transformation in the marketplace" and "Culture eats strategy for breakfast: CEO Panel on leading cultural change."
The Forum ends with a plenary session drawing together the themes of the day and consideration of the main challenges and priorities for the coming years.
