Structure of the CC & Value proposition
The work of the CC is conducted according to the following six Thematic Chapters, which also reflect its membership structure.
Thematic Chapter | Liaison |
This chapter focuses on regulatory developments, policy frameworks and international postal standards affecting the postal sector. It covers technical standards and EDI messaging specifications that facilitate information exchange between postal operators and coordinates standardization initiatives with other international bodies. | CA C2 |
A cross-cutting chapter covering e-commerce, digital services and the digitalization of the postal supply chain. It provides a unified framework for the end-to-end supply chain, grouping areas previously addressed by standalone chapters – including Freight and Transport, Postal Financial Services, and Addressing and Direct Marketing – as sub-chapters. | POC C1 Transport and Logistics Group |
This chapter addresses customs procedures, advance electronic data exchange and product security standards for cross-border postal and e-commerce flows. It supports supply chain partners through the Customs Group and develops global security strategies via the Postal Security Group (PSG) to safeguard employees, customers, assets and mail. | POC C1 Customs Group |
A facilitation and coordination platform within the CC supporting the implementation of interoperability-related initiatives, aligned with the UPU Strategy 2026–2029. It complements the Ready-to-Market Interoperability Group (RMIG) by promoting practical uptake of interoperability models, channelling market feedback, and facilitating CC members' coordinated participation. | POC C1 |
This chapter addresses sustainability across its three pillars — economic, environmental and social. It supports postal operators in integrating sustainable practices into operations, including greenhouse gas monitoring, quality of service improvement, financial inclusion and contributing to the 2030 Agenda for Sustainable Development. | CA C2 |
A platform to integrate academic and research-based expertise into the work of the CC, supporting evidence-based analysis and informed decision-making. It promotes structured collaboration between academic institutions, wider postal sector players and UPU bodies to advance applied research, foster innovation, and contribute analytical inputs to the Union's work programme. | CA C4 |
Policy and regulations
E-Commerce and postal supply chain digitalization
Customs and product security
Interoperability
Sustainability
AcademiaFor an overview of the POC and CA workplan deliverables linked to each Thematic Chapter, see the CC Thematic Chapters – POC/CA workplans deliverables (PDF).
Each Thematic Chapter is represented by a rapporteur. The rapporteur is elected and appointed by the CC for a period of four years to:
- represent the Thematic Chapter,
- present any opinions developed by the CC and provide input to the relevant CA and POC committees and working groups,
- report to the CC and its members, and
- propose appropriate responses to and positions on work proposals and working drafts.
Sub-themes and sub-rapporteurs may be appointed by individual chapter rapporteurs on a needs basis.
For any CC member interested in becoming a Thematic Chapter member, please inform the CC Secretariat at cc@upu.int which specific chapters you wish to be a member of.
How member input reaches the UPU
| 1. CC Members Join one or more Thematic Chapters | → | 2. Thematic Chapters Develop opinions and positions on UPU work | → | 3. Rapporteurs Consolidate the chapter's input and submit it to the CC Secretariat | → | 4. CC review Management Committee review and consultation of members | → | 5. UPU bodies Standing groups and expert teams, then POC and CA committees, consider the CC's input |
| ← Rapporteurs report back to the CC and its members | ||||||||
