The UPU recognizes that the safety and security of the postal sector as part of the global supply chain is critical to supporting worldwide commerce and communication. To facilitate the development and implementation of security standards and best practices among Posts, the UPU has established the Postal Security Group (PSG).
Postal Security Group
Guided by the motto “Postal Security Makes Business Sense”, the Group, made up of security experts, is charged with the development of global and regional security strategies to assist the world’s Posts in their security missions.
Through training initiatives, consultation missions and prevention programmes, the PSG strives to protect the employees, customers and assets of Posts, and to safeguard mails from fraud, theft and misuse.
All meeting documents relating to this area are available to members (with UPU accounts) at the UPU Documentation Centre.
Mission statement
To establish worldwide postal security, encourage and promote the creation of postal security services in all UPU member countries, and to establish contact and collaborate with international organizations.
PSG priorities
- Prevention of injuries to people due to the carriage of dangerous goods in the mail
- Prevention of loss or theft of mail entrusted to Posts
- Prevention of revenue or asset losses by Posts
- Preservation of customer confidence in the Posts
Training initiatives
PSG security programs and crime prevention training are the mainstay in the development of worldwide postal security units. Security courses are organized regionally with the assistance of the UPU. Training covers:
- Basic postal security and investigations
- Emergency Planning and Risk Assessment
- Airport security coordination and quality of service/security reviews
- Countering of drug trafficking and money laundering through the post
- Procedures for accepting and controlling the induction of dangerous goods
- International postal revenue protection
Introduction
The UPU recognizes the impact that individual leadership can have in the promotion of security programmes throughout the world, often requiring time and resources from a UPU member country. The Director General of the UPU International Bureau and the Chair of the Postal Security Group (PSG) wish to formally acknowledge the efforts, experience and exceptional initiative of leaders in this sector, who spearhead security initiatives for the postal community as a whole.
Inaugurated in 2021, the Chair’s Award for Postal Security will open each July and the winner will be presented with a certificate during a scheduled PSG meeting.
Criteria for nomination Application form Judging panel ethics and guidelines
One of the objectives of the Postal Security Group (PSG) is to enhance the security of all operations within the postal sector. The PSG in collaboration with other UPU stakeholders has defined a minimum set of security requirements, which can be applied to all facets of the sector.
Developing measurable standards of security for the postal sector contributes to protecting postal employees and assets; protecting postal items in general; contributing to the security of the mode of transport used to carry mail items and protecting the overall supply chain.
Physical and procedural security standards
The physical and procedural security standards developed under the auspices of the PSG are applicable to critical facilities in the postal network:
S58
General security measures defining the minimum physical and process security requirements applicable to critical facilities within the postal network
English French Arabic Spanish Portuguese Russian
S59
Office of exchange and international airmail security defining minimum requirements for secure operations relating to the transport of international mail
In 2010, the conveyance of explosive materials through courier air transport gave rise to international support for the development of postal security standards consistent with the established guidelines of other cargo transportation agencies for the protection of commerce in the international supply chain.
Methodology
UPU security certification is intended to provide a means to assist member countries in identifying opportunities to improve security, measure DOs’ compliance with UPU security standards S58 and S59, and establish a process to further UPU security strategy objectives to educate, raise awareness and increase the security of all postal sector operations.
Certification procedure
The certification procedure can take place only if the DO applying for certification completes and submits a self-assessment via security@upu.int.
English French Arabic Russian Spanish
Certification self-assessment
A certification procedure can be launched only upon submission of a completed self-assessment for each critical facility for which a DO seeks to achieve certification. All required documentation must be current, complete and available for review.
The self-assessment is intended to assess whether the organizational system implemented by the DO meets the mandatory minimum security requirements.
The assigned DO focal point should request a review directly from the International Bureau by sending an e-mail to the UPU security mailbox at security@upu.int. This request should include a self-assessment report for the critical facility seeking certification, confirmation that all associated documentation is available for review, and photographic evidence of the critical security measures in place within the relevant facility.
English French Arabic Russian Spanish
Required documentation
The list of required documentation provides all documents which are necessary for the fulfilment of the certification process.
English French Arabic Russian Spanish Portuguese
Equivalent certification
In some cases, a DO is obliged to comply with the security requirements of its national legislative or regulatory civil aviation authorities, or of external organizations such as ICAO, IATA and the WCO. The UPU recognizes that these third-party standards (e.g. ICAO’s Regulated Agent and the WCO’s Authorized Economic Operator) may be more rigorous than those set out in S58 and S59, which are considered to be basic standards attainable by all DOs.
If a DO complies with these higher-level security standards and can show that they are equivalent to or exceed S58 and S59 standards, it may be possible for the DO to be accredited with an equivalency recognition of S58 and S59 certification, provided that all security measures have been fully implemented. This serves to facilitate cooperation and harmonize efforts among stakeholders to develop and maintain a secure supply chain system.
In order for a DO to be recognized as being equivalently certified, the appropriate focal point must complete and submit to the PSG the equivalency assessment workbook, the related required documentation as detailed above, and written justification regarding its adherence to the security requirements of its national legislative or regulatory civil aviation authorities or of external organization such as ICAO and the WCO. All documents must be sent to security@upu.int.
Certified critical facilities
A list of UPU-certified critical facilities and their associated DOs, indicating the year of certification, the level achieved and the start and end dates of the certification validity, is available via the link here.
Transport by post of equipment containing lithium batteries (ECLB)
The International Civil Aviation Organization (ICAO) amended the 2013–2014 edition of the Technical Instructions for the Safe Transport of Dangerous Goods by Air to allow such transport from 1 January 2013.
In 2015, the UPU and the International Civil Aviation Organization (ICAO) signed a Memorandum of Understanding to expand cooperation between the two organizations. This included the creation of an ICAO–UPU Contact Committee, which held its inaugural meeting at UPU headquarters in Berne, Switzerland, in March 2018.
A list of all member states and points of contact for dangerous goods is available via ICAO’s public website
List of authorized designated operators
As designated operators (DOs), national aviation authorities and airlines need to know which Posts have been approved to make ECLB shipments so that they can plan the handling of such shipments, the UPU provides a list of DOs that have been authorized to ship ECLB, including the date from which they have been authorized to make these shipments and other related information.
Posts that have received such authorization are requested to inform the International Bureau by completing the relevant form and returning it via e-mail to upu.dangerousgoods@upu.int.
Reporting of dangerous goods incidents and accidents to civil aviation authorities and the UPU
Information on prohibited items can be found in the Customs section
Form for reporting detained mail
The Transport Group is collecting data from designated operators on alarm incidents, in coordination with the Postal Security Group and the International Air Transport Association (IATA).
An "alarm incident" triggering an "alarm resolution procedure" can occur during the handling of dangerous goods or prohibited, inadmissible or wrongly admitted items. Alarm incidents may be discovered by air carriers, airport authorities, or designated operators.
Form for reporting detained mail
The training material, developed in collaboration with ICAO, IATA, and civil aviation administrations, serve as a foundation for dangerous goods training in Posts. Designated postal operators should coordinate with their civil aviation authority to determine the required training levels.
As part of the “Keep Me Safe” campaign, created with IATA, ICAO, and the WCO, resources such as flyers, guidelines, and posters are available to help Designated operators promote compliance with international rules on dangerous goods and prohibited items.
The UPU Illicit Goods Mitigation Campaign Portal provides Designated operators with essential resources and guidance to combat the trafficking of illicit goods through the international postal network, ensuring a safer and more secure supply chain.
International Narcotics Control Board (INCB) training
The INCB, an independent body overseeing United Nations drug control conventions, runs the GRIDS Programme to combat trafficking in dangerous substances like synthetic opioids and fentanyls. Under a 2018 UPU-INCB agreement, training materials on handling and interdiction of fentanyl-related substances were developed with the WCO, USPIS, and other partners. These materials, part of the UPU-WCO-INCB joint security training programme, are accessible in multiple languages on the ELITE platform by email request (incb.grids@un.org).
Illicit drugs and contraband in the Post
English French Arabic Spanish Russian
Guidelines for the enactment of postal criminal laws
English French Arabic Spanish Portuguese Russian
Controlling the introduction of dangerous goods into postal networks
English French Arabic Spanish Portuguese Russian
Do not load (DNL) guidelines
English French Arabic Spanish Portuguese Russian
Mail Safety Guidelines
English French Arabic Spanish Portuguese Russian
Practical guidance for postal and express couriers on the prevention and interdiction of non-medical synthetic opioids and fentanyls
English French Arabic Spanish Portuguese Russian
Contingency planning – Explosive devices in the post
English French Arabic Spanish Portuguese Russian
Guidelines for Postal Crime Prevention
English French Arabic Spanish Russian
Airport Mail Security Manual
English French Arabic Spanish Portuguese Russian
Counterfeit and Reused Postage Stamp Manual
English French Arabic Spanish Portuguese Russian
Cash-in-transit document
The UPU has introduced an innovative suite of road safety tools to enhance safety programmes in global postal operations. In alignment with the UPU Global Plan for Road Safety (November 2023), the UPU Road Safety Guidance Document provides a comprehensive framework built around five key pillars, helping operators to establish a robust safety programme or enhance an existing programme. The UPU Road Safety Assessment Tool enables organizations to evaluate their safety practices, identify gaps, and create actionable improvement plans. Additionally, the Animated Road Safety Training Course, which will soon be released on the UPU’s training platform, Trainpost, will offer interactive sections on defensive driving, hazard identification and emergency response, equipping drivers with essential skills to ensure safer roads worldwide. Designated operators are encouraged to incorporate these tools and concepts into their current road safety plans.
UPU Global Plan for Road Safety
English French Arabic Spanish Portuguese Russian
UPU Road Safety Guidance Document
English French Arabic Spanish Portuguese
UPU Road Safety Assessment Tool
Road Safety Assessment Instructions
English French Arabic Spanish Portuguese Russian
Road Safety Webinar
11 December 2024
An informative session introducing the UPU Road Safety Guidance Document, Road Safety Assessment Tool, and Road Safety Training and an overview of road safety best practices.
Presentations
Watch the webinar on YouTube
The SharePoint provides members with updates and information relative to security in the postal supply chain.